Now it autoruns the update/failure in a loop, ad infinitum, and the program will not open at all. I have to kill the process with the Task Manager to make it stop. If I uninstall and reinstall, I lose all of my saved mail as well as my address book. Which would not be a good thing.
The problem is there is a .dll file that will not delete from the directory no matter what I do, and I'm unsure how to disable my Norton Internet Security antivirus program to boot.
Thanks, guys - I think I've got it now!